ShiningStory Fashion Jewelry Wholesale
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How do you ship goods to me

If I order fashion jewelries from ShiningStory, how do you ship them to me? How much is delivery? And how long will it take?

We currently ships small and medium sized orders by international courier.
The shipping rates can be previewed inside ShiningStory online shop checkout system. If you need shipping quotes, you need to register, login, and follow the checkout steps to see different prices for different delivery locations.

You will be able to choose a courier, e.g. choose between FedEx, DHL, EMS, UPS.

Occasionally we have to change the courier you have selected because of regional restrictions, but if the courier is changed later you won't be charged extra.

Couriers are expensive - Can you ship by post?

Yes, you can choose the "Air Mail" option in the online checkout for a cheaper alternative to courier shipping. If you have specific requirement on shipping, just request that using the text comments box in the online checkout process, and we will contact you to discuss it.

How long does the shipment take? 

There is no single answer to this question: delivery times (like shipping costs) depend entirely on the items you ordered, the size of the order, and the destination. The majority of orders arrive with our customers within 10 days of placing an order online. Depending on what you order, your goods could arrive with you in a shorter timeframe than that.

If you are a drop-shipping to your customers, e.g. for an Ebay auction sale, we strongly recommend that you buy one sample of the product shipped to yourself to find out the delivery process timeframe and possible import taxes. If you are dropshipping from ShiningStory, you also need to bear in mind that Customs clearance in your country could add delays and taxes/fees for the recipient, so check with your local Customs, chat to ShiningStory about it, and make sure you are up front about this with your end customers. ShiningStory has lots of regular dropship business buyers, from Ebay Powersellers to small online shops, and you can start your own international selling business with our help.

If there are longer delays with an order for some reason, we will contact you. If you are concerned that an order is taking too long to deliver, please open a support ticket quoting your order number and we will get back to you quickly.

I have an account with DHL / FedEx / UPS - please can you bill the shipping to their account?

Yes, you can leave us your account number in the comment, and we will handle it.

What if I am making a large / bulk order?
We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully.